And That's How I Was Arrested for Excessive Force

OK, I get it.

When a chain like Jamba Juice makes its debut on the East Coast, most of the customers don't know their Razzmatazz from their elbow and spend valuable time in line hemming and hawing over their beverage options, much to the dismay of re-located West Coasters jonesing for a fix. I understand the frustration of my friends x years ago, but I also understand that for a time, when Jamba was new, that their frustration was unjust. It takes people a while to get into the rhythm of a new fast food joint. I get it.

What I DON'T get is how people can try a popular chain that has been in existence for YEARS, hell DECADES (well at least A decade), for the very first time in the middle of the NY lunch rush.

I was at Cosi (yes COSI, not some exotic eatery like Qdoba) picking up lunch and was in the salad line behind 4 Cosi virgins. 4.
And they were not all together either. This was 4 separate parties mangling the order of 4 separate meals.

How do you not know that the salad you are ordering doesn’t come with chicken? Does it SAY that it comes with chicken? Didn't the woman ask you if you wanted to ADD chicken?

How do you not know that you get bread with your meal? Bread is the entire point of the restaurant. "Whole grain or white?" is not a question on which the fate of the economy stands. Just choose some damn bread while it is still hot.

Why on Earth are you making your own salad? There are 700 other restaurants on this block that specialize in letting you make your own salad. In fact, their ingredients and dressings are much tastier. If you don't like what the Rock is cookin', get OUT OF HERE. Do not improvise.

It is clear that I have little tolerance for the uneducated. I should not go into politics.

Let me be clear. I have every right to complain because this behavior has not, nor ever will be, exhibited by me. In fact, I don’t even order sandwiches at Cosi because I never have before. And I don’t want to get tripped up in the ordering process and bring things to a screeching halt like the Visa Checkcard commercial.

I also will not eat at Subway. The assembly line presents far too much pressure to those who don’t have a usual order predetermined. And those sandwich artists do not mess around.

So please. If you haven't eaten here before, don't start now. Or at least have the human decency to do a dry run during a slow period... somewhere in the Mid-West... where people aren't so enraged.